Privacy Policy

We collect information you provide directly to us, such as when you fill out our contact form, subscribe to updates, or communicate with us by email. This may include your name, email address, phone number, company name, and any other information you choose to provide. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URL, pages viewed, and the date and time of your visit. This data is collected through cookies and similar tracking technologies.

We use the information we collect to: • Respond to your enquiries and provide the services you request • Send you marketing and promotional communications where you have given consent • Analyse usage patterns to improve our website and services • Comply with legal obligations and protect our legal rights • Detect and prevent fraud, abuse, and other harmful activities We do not sell, rent, or otherwise share your personal data with third parties for their own marketing purposes.

Our website uses cookies — small text files stored on your device — to remember your preferences and improve your experience. We use: • Essential cookies: required for the website to function correctly • Analytics cookies: help us understand how visitors interact with our site (e.g. Google Analytics) • Marketing cookies: used to deliver relevant advertisements (only with your consent) You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our site. See our Cookie Policy for full details.

We may share your personal information with: • Service providers who assist us in operating our website and conducting our business (subject to confidentiality agreements) • Analytics partners (e.g. Google Analytics) to help us understand site usage • Law enforcement or regulatory authorities when required by law All third-party service providers are required to keep your information confidential and may only use it for the purposes we specify.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact enquiry data is typically retained for 3 years. Analytics data is retained in aggregated form indefinitely.

Depending on your location, you may have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data ("right to be forgotten") • Restrict or object to certain processing • Data portability — receive your data in a structured, machine-readable format • Withdraw consent at any time where processing is based on consent To exercise any of these rights, contact us at info@hexated.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include encryption in transit (TLS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

Your information may be transferred to and processed in countries other than the country in which you are resident. We ensure that such transfers comply with applicable data protection law, including the use of Standard Contractual Clauses where required.

We may update this Privacy Policy from time to time. Material changes will be notified by posting a notice on our website or by email where we hold your contact details. The "Last updated" date at the top of this page reflects the most recent revision.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact: Hexated 53, Aurora Street, Austral, NSW, 2179 Phone: +61 404 561 558 info@hexated.com